Though we check all items before dispatch, very rarely a mistake may be made. Items in Unwashed and unworn condition in its original form can be returned within 7 days of delivery for either a credit note to be used on any further orders, to exchange with another item sold at Still Without Doubt or for a full refund providing the reason for return is due to legitimate defect or the product is damaged on behalf of SWD. Returns postage costs will be covered by Still Without Doubt providing the returned item be due to an error or defect on our behalf. On the event of an incorrect size being ordered on behalf of the customer, Still Without Doubt will offer either a credit note to be used on any further orders or a size swap providing the product is returned is unworn, unwashed and in its original form. We will only take action once the garment has been returned and assessed by our team. Email confirmation from the customer stating the Item, size, reason for return and desired option of refund or exchange MUST be issued before sent back. We can also offer size swaps providing the item is unworn and in brand new condition however it will be down to the customer to cover the postage cost to return and re send out so make sure to double check before you place your order.
still without doubt
25 Wrekin Drive,